Original topic:

Can't turn on eye comfort shield

(Topic created on: 10-09-2022 01:45 AM)
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hitmuch
Active Level 4
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Community Guidelines

image


4 Comments
rahul2006
Active Level 10
Community Guidelines
Go to settings
Then go to accessibility
Then click on visibility enhancements
Make sure to turn of every option
Then try again to turn on eye comfort


If satisfied mark me solution by clicking on 3 dots of my comment Screenshot_20220927-065551_Accessibility_1000003813_1664241958.jpg
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hitmuch
Active Level 4
Community Guidelines
Color correction is off
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Community Guidelines
Try enabling adaptive brightness
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cs_member8
Moderator
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please follow the easy troubleshooting steps which might help to solve the issue.

>>Activative Adaptive brightness:
1. Open the Settings app.
2. Tap Display.
3. Tap the switch next to Adaptive brightness.
4. Slide the brightness bar to the right to maintain the screen brightness according to the sounding

>>Reset the settings:
Step1: Navigate to app's screen and tap on Settings.
Step2: Tap on General Management.
Step3: Tap on Reset.
Reset settings: Reset all settings to their default

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.