vishal636763
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06-12-2021 09:50 PM in
Community Guidelines
I have s21 ultra. I got tempered glass recently now i can not able to put any fingerprint.my finger print lock can not work. I removed my fingerprint before i install glass. Now it does not scan my fingerprint what can i do??????
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cs-member13
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06-15-2021 11:39 PM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
