Built in call recorder not working with wifi calling A7-2018

[N0bita]

Hello I have observed that when I was connected to wifi and wifi calling is enabled.. Then built in call recorder is not working.. 

[Ehsank · Accepted solution]

yes in wifi call recording won't work

[N0bita]

Thanks for the reply... Hope samsung will fix this issue in next update... Have a great day.. Stay home stay safe

[Ehsank]

brother if you satisfied with my comments then could you please accept as solution by clicking on 3dot at my comments

[Sidhabhi · Accepted solution]

Its same for all samsung devices..may be with future updates they will solve this issue..👍

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support