Apply glass fingerprints 30% work on Note 10 ?

[Singh_Jot]

I applied Curved Glass on display but not fingerprints scanner not good work only 30 % work I registered 3 time fingerprints but not good results have any solution, Glass purchasing in care center Samsung thats not satisfying  ? Last time normal seet protect that's so great.  Have any suggestions 

[dj9494]

Umm ultrasonic fingerprint scanner is not good with tempered glass , either use scratch guard or up glue based tampered glass( personally I don't like it )

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/us/support/troubleshooting/TSG01200322/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support