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06-03-2021 04:41 PM in
BengaluruHello Team,
I am using Samsung Galaxy Tab A 8.0" 32 GB Android 9.0 Pie Tablet Black (2019) - SM-T290NZKAXAR . I bought in May 2021.
Though my microphone works during the interactive device test, while am on Zoom or Google Meet the participants cannot hear my voice.
I have ensured the Microphone and Camera are allowed for Zoom/Google Meet. I also did a factory reset.
It is not just for my device, my sister also bought the same on same day and she too have this problem
Could someone please help me ?
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06-05-2021 11:54 PM in
BengaluruDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-08-2021 11:21 AM in
BengaluruThank you
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06-19-2021 12:30 AM in
Bengaluru