My name is Uwais. I recently build my new custom computer . I needed a new ssd as my old one was stolen. So I bought the 970 evo plus m.2 nvme 250 gb from www.amazon.in on 25-11-2019 that is two days back. I recieved the product today and when i opened it all seals were intact and also the box didnt look like its been tampered with . So i went over to https://cybersvc2.samsungcsportal.com/in to register my newly bought ssd and after I added the details like model no and serial no and invoice it says to me in description that the product is out of warranty. I then installed the ssd in my pc and installed the Magician software which tells me that its a GENUINE PRODUCT with 0 bytes written on it.
Im so confused now. I contacted live chat and the guy told me that the Samsung India page has some database problem and my ssd is in complete Warranty and that I don't need to worry.
Also in the invoice that I got from amazon.in it mentions only the model no but not the serial no , so
will I have any issues if my drive fails and I have to replace it in Future .
Im so confused as to return the product or keep it because of this … please help me if possible .
I THINK U SHOULD USE THE AMEZON'S 7DAYS REPLACEMENT OPTION AND ESCAPE FROM THIS KIND OF PROBLEM THERE IS NO OTHER WAY. BUY ONLY FROM SAMSUNG OFFLINE STORE OR ONLINE STORE DONT BUY FROM ONLINE DEALERS.
THIS IS FROM A4_POK TAMIL,
TWO YEARS GONE NO ONE REPLAYED FOR THIS COMMENT SO I REPLYED SO I DID.
