Slomo

[Samsung_bNE2im8]

I have purchased m31 last 10 days back. I am facing problem in taking slomo.. its glitching for a mili sec and continues..its happening thought the video

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samsung_bNE2im8]

I have cleared the data for camera app.. but still the issue remains same