Original topic:

S21 battery screen time hardly 4hrs

(Topic created on: 03-16-2021 07:21 AM)
194 Views
Krish138
Active Level 1
Options
Bengaluru
Its a 1 week old S21, battery draining is extremely fast and screen time hardly last for 4 hrs even as lite using. I ve called customer care and changed all the settings still no improvement. Pls suggest it's really frustrating. 
8 Comments
Deep004
Active Level 3
Bengaluru
same problem in same phone bro
0 Likes
Krish138
Active Level 1
Bengaluru
so what is the solution for it bro?
0 Likes
Deep004
Active Level 3
Bengaluru
don't know
0 Likes
Deep004
Active Level 3
Bengaluru
battery issue sahi hua kya bro?
0 Likes
Bengaluru
can u post a screenshot
0 Likes
Krish138
Active Level 1
Bengaluru
Sure. now I am trying my phone in safe mode but still battery life **bleep**

Screenshot_20210316-080553_Device care.jpg

0 Likes
Deep004
Active Level 3
Bengaluru
care reports

Screenshot_20210315-045301_Device care.jpg

0 Likes
Samsung_Support1
Moderator
Moderator
Options
Bengaluru

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes