S 21 ultra gallery problem still not resolved..

[TechFan]

Past two months I have issues with WhatsApp images not downloading to the gallery. I had complained and they told me that the next update will fix it. The update came about 10 days back, yet the problem persists. Will see if the May update with May 1st security patch address the issue. If it doesn't, it's time to ditch Samsung ..

[chndn811]

This issue was there in A series devices and was fixed in monthly patch.

As a workaround, you can use WhatsApp web to access media files.

Please accept my solution if you find it useful.

[Nikkey611]

Man when u open the downloaded pic click the three dots and click save

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

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Warm Regards,
Samsung Customer Support