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Original topic:

Green line issue

(Topic created on: 2 weeks ago)
130 Views
Ak_sm
Beginner Level 2
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Bengaluru
Samsung has a green line issue in earlier model. Now I am facing same issue in Galaxy s23, one of friend also facing on s22 ultra. These new phone are just 1-2 years old phone. Lose faith on Samsung may be these issue will come on future models Samsung doesn't have free screen replacement offer unlike other. 
5 Comments
goodthings
Expert Level 5
Bengaluru
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Bengaluru
You are welcome to here.
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ram_ram
Expert Level 2
Bengaluru
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
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cs_member10
Moderator
Moderator
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Bengaluru

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience, and we wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

If you are facing line issues on your device's display, we encourage you to visit any Samsung authorized service center. Our technician team will inspect the device to provide the necessary assistance.

Please note that Samsung is offering free replacements for selected models, applicable only to products without any physical or liquid damage.

Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified engineers of Samsung. Additionally, all parts used will be genuine to ensure the highest quality of service. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Vp9969
Active Level 3
Bengaluru
I visited the nearest NANDED SAMSUNG service center but they refused the handset by showing the reason that warranty period is only for three years old mobiles my handset is three years and four months what should I do now 😇
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