Original topic:

White Screen Issue

(Topic created on: 11-08-2021 01:52 PM)
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Madara7519
Active Level 1
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with Galaxy
Woke up this morning to my phone having been white screened. It fixed itself after restarting it twice but then happened again later on during the day and fixed itself yet again. What could be the probable cause here and how do I stop this from happening. Please help! Thanks.
5 Comments
Tsogo_sam05
Moderator
Moderator
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with Galaxy

Hi, Madara7519 kindly note that your device may need to be booked in for assessment. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/

Gaf
Active Level 1
with Galaxy
Hi I had the same problem, it was a third party app causing the problem, I deleted it problem solved
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Madara7519
Active Level 1
with Galaxy
Any idea on what that app could be?
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with Galaxy
Hi Madara7519.
You can turn that OFF in SETTINGS by going to:
1.SETTINGS.
2.scroll to DIGITAL WELLBEING AND PARENTAL CONTROLS.
3.select BEDTIME MODE.
4.then you can TURN OFF all the TOOGLES there.

please ACCEPT as SOLUTION if this helped.
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Gaf
Active Level 1
with Galaxy
It was drivers journal if I remember correctly
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