Original topic:

Samsung Members app issue.⚠️

(Topic created on: 10-25-2025 06:22 PM)
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Tumelo159
Active Level 9
Options
with Galaxy
Guys, have you ever experienced posting something and then it dissappears?😭
Like it's not there, but you posted it.

Sometimes I cross my fingers when posting for it to show.🥲
5 Comments
The-Kid-Deė
Active Level 10
with Galaxy
It happens to me if I add a YouTube link
0 Likes
Tumelo159
Active Level 9
with Galaxy
It is moderator action. YouTube links are maybe set as harsh or violates the community guidelines. So if the app receives it, it is set to automatically kick it out.
marshmallows
Active Level 4
with Galaxy
Aren't there moderators on this community that review our posts?
0 Likes
Tumelo159
Active Level 9
with Galaxy
I asked around and you are right. The app has some post restrictions. When certain language, words or links is being used, and it is against the programming, it kicks your post out.🥲
with Galaxy
Hi
Ahh yes, I totally get that frustration! 😅 On Samsung Members, that can happen sometimes due to a few reasons:

1. App caching issue – Sometimes the app doesn’t refresh properly, so your post seems to “disappear” until the cache clears or you reopen the app.


2. Moderation delay – Samsung Members sometimes holds posts for review before they appear publicly, especially if it contains links or certain keywords.


3. Network glitches – If your internet connection was unstable when posting, the post might not have uploaded fully, even if it looked like it did.


4. App bugs – Samsung Members has had occasional glitches where posts vanish temporarily after being submitted.



A few tricks to prevent this:

Make sure you have a strong internet connection when posting.

Try logging out and back in or clearing the app cache if posts keep vanishing.

Sometimes, posting from the desktop version works more reliably than the mobile app.