M13 Vibration issue

[starlilly5645]

I set all settings for vibration but its not vibrating, l contact Samsung agent and advised me to reboot the phone but nothing has change.

 Can someone help me to let my phone vibrate 

[doney30]

You will have to take your device to your nearest service center for assessment

[ngonidzashe]

Dial *#0*# (Samsung diagnostic menu) and tap Vibration.

If the phone does not vibrate during the test, it could be a hardware issue.
If it vibrates, the issue is software-related

[ngonidzashe]

Dial *#0*# (Samsung diagnostic menu) and tap Vibration.

If the phone does not vibrate during the test, it could be a hardware issue.
If it vibrates, the issue is software-related

[ngonidzashe]

Go to Settings > Accessibility > Interaction and dexterity.

Ensure Vibration feedback or similar options are enabled.

[ngonidzashe]

Boot your phone into recovery mode:

Turn off the phone.
Press and hold Volume Up + Power until the Samsung logo appears.
Use the volume buttons to navigate to Wipe cache partition, then press Power to select.
Reboot the phone.

[ngonidzashe]

Boot into Safe Mode:

Press and hold the Power button.
Long-press Power off and select Safe Mode.
Test vibration. If it works, uninstall recently installed apps that might interfere with vibration.

[ngonidzashe]

Go to Settings > General management > Reset > Factory data reset.
After resetting, test the vibration before restoring your apps or data.