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Original topic:

Front camera fail

(Topic created on: 11-07-2022 07:02 AM)
ocean22
Beginner Level 2
Options
with Galaxy
Hi guys can sameone help me with my front camera for s21 ultra..I have already tried using on safe mood, reset camera settings,  clear data and factory reset it won't work


4 Comments
Elpece
Active Level 4
with Galaxy
Have you dropped your phone recently? Does it have a cover around it?
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ocean22
Beginner Level 2
with Galaxy
Never dropped it before and yes it has a cover..it was working for the first 2 months I bought it then stopped
DatGuy
Active Level 7
with Galaxy
One other question, have you been shaking your phone vigorously? The sensors in the camera also use optical image stabilisers so that could cause issues if say, you placed it on a motorcycle (not saying you did, just giving an example)... However, it would appear that you're unlucky here. Seems like a camera fail on the hardware side so you have to ask Samsung to take a look at it. Nothing a lot of us can do with hardware failure (and it does happen with any phone).
Elpece
Active Level 4
with Galaxy
It's only one the reasons I got a black foam pad like those of mouse pads and placed it where I usually place my phone in my car.
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