Original topic:

Z Fold 3 wifi not turning on - worldwide issue (no fixes available)

(Topic created on: 04-11-2024 03:52 PM)
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Ty99
Beginner Level 3
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Z Series

After the latest update on my R46000.00 ($2448.00) Samsung Z fold 3. The Wifi will not turn on no matter what you do even after a factory reset. The update from Samsung in March 2025 has somehow fried the hardware wifi chip. This has happened to many Z fold 3 users around the world as I have seen from my research. There is absolutely nothing you can do to fix this issue unless you send your device in for repairs and the cost of that will probably cost about half the price of the phone. Not only is the wifi no longer switching on or working the devices keeps freezing and restarting from time to time. This it absolutely disgusting from Samsung as there is no recollection from them and they clearly are not willing to do anything about it. It is now your problem to deal with. My device is out of warranty so If I send it in for repairs it will be at my own cost even though the problem is caused by samsung themselves this has not been caused by any user in any way worldwide. I have been a samsung user for over 16 years and I now would rather buy a new device from a different company - definitely not Samsung as they do not care and are not willing to assist any on their customers with this issue that they have caused via their most recent update. I am absolutely disgusted, disappointed, and extremely angry with Samsung. You guys should take full responsibility for this issue as it was caused by you. People are spending extreme amounts of money on these devices just so that samsung can fry your hardware through their updates forcing you to purchase a new device.

I have done countless research on this issue and I can definitely assure you that there is no fix or solution to solve this problem - it's a hardware issue inside the device that will require you to send it in for repairs. Most of the Samsung Z fold 3s are out of warranty as the device was launched in 2022 and they only offer you a 12 month warranty on it. So my theory is samsung knows that most samsung Z fold 3 user's are out of warranty so they have fourced a software update to all these devices to fry the hardware and get users to spend money on new devices. 

I want to start a lawsuit against them and get them to pay for their doing - who is with me?

If you take your device in under warranty I guarantee you they will say it due to the incorrect use of the user. 

12 Comments
Confused-cius
Beginner Level 2
Z Series

Same case with my Fold 3 when I did the Game Launcher update on 12 Dec 2024, my WiFi doesn’t turn on anymore.

When I brought my Fold3 to the Samsung Service Center, they said it’s a hardware problem and would need to change the 2 flex cables and THE LCD ($$$} since it’s part of the ‘assembly’.  But I saw videos in YouTube of technicians being able to replace just the 2 flex cables.

But the issue started after a software update, how come it became a hardware problem???

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SeanZ_7
Beginner Level 2
Z Series

Yes, and it happened again and again, i have this Fold3 and have never even drop it. After this latest update, 2 days ago, the inner screen failed to load and worst, now the WIFI is not able to turn on, spend so much on this lousy product. Bloody Samsung products. Guess i will go back to Google or Apple. 

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Karelinkie
Beginner Level 2
Z Series
Same problem, after UI6.1.1 update wifi doesn't work 😕
Still the same after UI7 update via data..
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