cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

nightmare redeeming free Galaxy buds with s21

(Topic created on: 03-13-2021 07:53 AM)
Jimjam28
Active Level 1
Options
Wearables
Is anybody else having serious issues redeeming Galaxy buds that are supposed to be a free gift with s21 ultra? 

Despite uploading the correct proof of purchase the claim verification will not update it's status from "rejected". Over 10 phone calls to customer care, live chat and emails over the past weeks, nothing is resolved, nobody can escalate the issue and nobody can get me in touch with a manager. 

Beyond frustrating!
0 Comments