Jimjam28
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03-13-2021 07:53 AM in
Wearables
Is anybody else having serious issues redeeming Galaxy buds that are supposed to be a free gift with s21 ultra?
Despite uploading the correct proof of purchase the claim verification will not update it's status from "rejected". Over 10 phone calls to customer care, live chat and emails over the past weeks, nothing is resolved, nobody can escalate the issue and nobody can get me in touch with a manager.
Beyond frustrating!
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