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Original topic:

got a problem

(Topic created on: 11-25-2020 10:54 AM)
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KKHLD90
Active Level 3
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Wearables
So my Galaxy watch 3 got a little problem at first when I unbox it I see nothing and after few hours when I tried to setup the watch I saw something and it is like dead pixel I'm not sure what exactly it is.
Note: this watch is brand new i bought it last Friday in Samsung store.

image

As you can see there is something like black hole
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4 Comments
KKHLD90
Active Level 3
Wearables
please help
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Samsung_specialist
Community Manager
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Wearables

Hi, 

This may be like a dead pixel, please check using a different watch face and if it is still showing. If the issues continues, then please bring the device to the nearest Samsung authorized service center to get it fixed.

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KKHLD90
Active Level 3
Wearables
all watch faces are like this
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Samsung_specialist
Community Manager
Options
Wearables

Please take the device to a certified Samsung Service Center. 

Thanks. 

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