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Original topic:

Solution* Wallet not working after One UI 6 update on galaxy watch ultra

(Topic created on: 04-26-2025 02:32 AM)
652 Views
MagedMagic
Active Level 3
Options
Wearables
Recently i received the One UI 6 on my watch ultra and since then the wallet payment was not going through. It opens. Shows the card. Then readers cannot get the card info. I might have found the issue after the update. Below is what I did:

On your watch drop down menu. Long press on NFC to get to NFC sittings. Scroll all the way down until you see others. Press on it. Then disable the Samsung health. 

Now it should not interfere with the card.

Let me know you had the issue and if it worked.

Thank you )))

17 Comments
Ian_S
Beginner Level 3
Wearables

Bad news I'm afraid, although I successfully managed to pay with my watch / wallet yesterday, today I had no such luck. I tried multiple times in 3 shops using 2 different cards, all without success, my 7 Ultra just went to a black screen each time. This is incredibly frustrating and I with Samsung would get their skates on rolling out a fix 🙄

MagedMagic
Active Level 3
Wearables
Yes this is very annoying. Im not sure when Samsung are going to fix this.
0 Likes
VicSh
Active Level 1
Wearables

I wonder if Samsung has acknowledged the problem? I contacted support. They wrote to me that I need to send them the error log. But there is no error. The screen just turns off when I try to pay. However, if I pay with my smartphone, the payment works.

MagedMagic
Active Level 3
Wearables
Same here
0 Likes
VicSh
Active Level 1
Wearables
0 Likes
MagedMagic
Active Level 3
Wearables
All this time they didn't fix it yet. What a shame. Absolutely very bad service.
0 Likes
MagedMagic
Active Level 3
Wearables
Not being able to pay with samsung pay using the watch now makes it an absolute garbage. And we are getting and absolute garbage response from samsung. No care at all
0 Likes
MagedMagic
Active Level 3
Wearables
UPDATE! finally samsung dropped an update to the watch ultra today 19 june 2025 for both firmware and wallet. And now its working again. Make sure to get this firmware updated and all will be sorted. 👏
0 Likes