Original topic:

Health Monitor not working (is not available in your current location)

(Topic created on: 06-03-2021 10:39 AM)
4898 Views
allancep
Beginner Level 4
Options
Wearables

Hi,

I just installed the Samsung Health Monitor and I'm getting the error: "Samsung Health Monitor is not available in your current location"

Watch: Samsung Galaxy Active2,

Mobile: Samsung Galaxy S21+

Current Location: UAE - Dubai

Both OS are up to date.

 

I searched for some troubleshooting here in the community, but none of them worked. Any ideas?

 

14 Comments
جوه
Active Level 7
Wearables
السلام عليكم ورحمة الله وبركاتة أسعد الله صباحكن بكل خير حبيباتي الطالبات مرفق اليكن درس اليوم الثلاثاء  الموافق 1-6-2021
بأنتظاركم في البث ا لمباشرفي تمام الساعة العاشرة 10:00صباحا الرجاء الحضور في ا لقناة
61 رقم

UserAdik12
Expert Level 3
Wearables
It should be available and it is not available in Qatar yet but it should be available in UAE
skb40
Active Level 3
Wearables
This app is getting negative reviews in Galaxy store since March but Samsung is still not allowing gulf country to use it !!
Nibin123
Active Level 4
Wearables
I am in uae ... Samsung health monitor working fine....i am using Samsung active 2
Samsung_specialist
Community Manager
Options
Wearables

Let us know how you like the feature! We love hearing back from Members 😍

0 Likes
el_shaan
Beginner Level 4
Wearables
Bro if not working then you should stop selling the phones and Samsung services in Middle East all countries.
I had bought Samsung for 1st time to use to it's full potential but what i see here is that it has limits.
M not happy.
Samsung_specialist
Community Manager
Options
Wearables

Hi there, 

Not all features are available in all regions. 

To check the device, please bring the device to a Samsung Service Center to have it checked out. 

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Members_yo8g1do
Beginner Level 2
Wearables

I just bought a galaxy watch 4 today because I wanted a full featured watch. Is oxygen and snore detection disabled?? Please explain your response above by detailing the features that are not available in the UAE. We also deserve to know WHY they are not available. 

Gshock
Beginner Level 2
Wearables
Can some one assist as to why the Samsung health monitor is not available in the UAE.
Thankyou
0 Likes