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Original topic:

Screen Broken

(Topic created on: 08-08-2022 10:19 AM)
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faithy
Active Level 3
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Tablets
My Samsung galaxy TAB S8 Ultra screen broken but still under Samsung warranty. 
I went to the Samsung care office in Sharjah United Arab Emirates the price I was told is too expensive.
I wish to fix the screen as soon as possible but if I wait before the end of warranty period is it possible for the price to come down little bit? Is there any Samsung care promo for customers to fix their Samsung mobile phones or tablets going on for now? #samsungUAE #samsung

Thank you.

FT.
3 Comments
Tablets
Do you have Samsung Care +?
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faithy
Active Level 3
Tablets
I don't have... And what is the benefit of Samsung care + ?
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Samsung_specialist
Community Manager
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Tablets

Greetings from Samsung!

We fully understand your frustration and apologize for any inconvenience.

Kindly find the below to know more about Samsung Care plus:

https://www.samsung.com/ae/offer/samsung-care-plus/

However, we appreciate your kind understanding that the physical damages are not covered under Samsung warranty, and in such cases charges may apply on the repair.

To review the Terms & Condition of warranty, please visit the below link:

https://www.samsung.com/ae/support/warranty/

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