Original topic:

Official response on lack of updates ? - Tab S9

(Topic created on: 02-09-2024 05:32 PM)
159 Views
buwahab
Active Level 2
Options
Tablets
Can we get an official response as to why the Galaxy Tab s9 series has not received any updates including any security patches for devices purchased/in the Middle East?


9 Comments
Sebbie
Active Level 8
Tablets
Same here.. 😒😒😒
hajri
Active Level 1
Tablets
I have asked the same question but no clear answer
Rashid911
Beginner Level 2
Tablets
Yo, I just got the device yesterday and there aren't any updates available in the Middle East.
buwahab
Active Level 2
Tablets
Can I ask what country you are in?
0 Likes
Sebbie
Active Level 8
Tablets
Try to manually update now.. I received mine..
0 Likes
Az1z
Beginner Level 4
Tablets

I also didn't receive any updates since i bought my s9+ at October last year and no body knows what's the problem with middle east version 

Why does it take so long?

 

0 Likes
Samsung_specialist
Community Manager
Options
Tablets

The Tab S9 is supposed to be updated to Android 14 since November 2023. If you didn’t get the update till now, please make sure to update through Smart Switch app https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/. Otherwise, visit the service center directly.

0 Likes
Sebbie
Active Level 8
Tablets
I just received the update manually.. the long wait is over now..
0 Likes
buwahab
Active Level 2
Tablets
Yep received. I wonder when we will get 6.1 now 😃
0 Likes