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11-10-2023 02:47 PM (Last edited 11-15-2023 03:18 AM ) in
Secure Folder- Mark as New
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11-10-2023 05:35 PM in
Secure Folder1. Clear cache/data: Go to Settings > Apps > Secure Folder/Gmail > Storage > Clear Cache/Clear Data.
2. Update apps: Ensure Secure Folder and Gmail are updated from the Google Play Store.
3. Reinstall: Uninstall and reinstall the problematic apps.
4. Check for system updates: Ensure your phone's operating system is up-to-date.
5. Safe Mode: Boot your phone in Safe Mode to see if the issues persist; if not, a third-party app might be causing the problem.
6. Contact Support: Reach out to Samsung support for assistance if issues persist after trying these steps.
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11-11-2023 04:25 AM in
Secure FolderTold u every thing works out side the secure folder. And everything is updated inside the secure folder.
Can u imagine that the Samsung store it self crashes!! Lol
Waiting for the next update. I don't need gmail nor samsung store in the secure folder.
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11-11-2023 04:39 AM in
Secure FolderApps also crashes in safe mode. Just tried it.
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11-15-2023 03:19 AM in
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11-10-2023 06:52 PM in
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11-12-2023 04:09 AM in
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11-11-2023 11:20 AM in
Secure FolderSome applications after you do software update not applicable with new one.
Some time after a few days fixed but if not you have one solution that do restore factory 😔
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11-19-2023 11:42 AM in
Secure FolderThank you for bringing to our attention the frustration you are experiencing after the last update. We appreciate your feedback.
To potentially address the issue, we recommend clearing the cache for the Secure Folder app. Please follow these steps:
Go to Settings on your device.
Select Apps.
Choose Secure Folder.
Click on Storage.
Tap Clear Cache.
This action may help resolve the reported problem.
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11-20-2023 04:18 AM in
Secure FolderNow please fix the Good lock app. Alot of the options are missing :)