Secure Folder no work

[RaedRs]

Couldn't create Secure Folder Unauthorized software is installed. Secure Folder can't be used on this phone.

Samsung wallet no work 

Samsung pass no work 

My phone is new s23 plus U1

Knox 0x0 

Kg : checked

After 4 months 

Kg : checked

Samsung, what are you doing? I think I'll go back to the iPhone.

[RaedRs]

"I previously had a problem with my iPhone, and people from several countries called me to help solve it. Then you come and tell me to go for repair (even though my phone is new), and you say things you don't understand and that are useless, just to silence people about the device's manufacturing defects. To hell with it... I regret coming back to you. I think I'll just bear my problem and go back to my iPhone again."

[Samsung_specialist]

Thank you for sharing your experience. We sincerely regret the frustration you are facing with Secure Folder, Samsung Wallet, and Samsung Pass not functioning on your device. We understand how important these security services are for daily use.

The message indicating unauthorized software is installed may appear when the device security environment is restricted or when the device configuration does not match supported regional service requirements. Even if the device is new and Knox shows normal status, these services require full security validation at the system level.

Please try the following:

1. Ensure the device software and Google Play system update are installed to the latest available versions.
2. Restart the device and try creating Secure Folder again.
3. Back up your data and perform a factory data reset, then test Secure Folder before installing any applications.

If the services still do not function after completing the steps above, the device requires technical inspection to verify the security status and service compatibility. Kindly visit the nearest authorized service center using the link below:
https://www.samsung.com/ae/support/service-center/

For additional assistance, you may reach us through:
https://www.samsung.com/ae/support/contact/ 

[RaedRs]

OK ok