Secure Folder no work

[RaedRs]

Couldn't create Secure Folder Unauthorized software is installed. Secure Folder can't be used on this phone.

Samsung wallet no work 

Samsung pass no work 

My phone is new s23 plus U1

Knox 0x0 

Kg : checked

After 4 months 

Kg : checked

Samsung, what are you doing? I think I'll go back to the iPhone.

[Kartheeban]

Did you install any 3rd party application?

[RaedRs]

All my apps are from the Google Play Store. I took the phone out of the box and turned it on. All I did was add Wi-Fi, Gmail, and my Samsung email. Then I immediately went to the secure folder, and this message appeared right away. I hadn't done anything, and when I asked, they told me the status was being checked and to wait. Four months later, the same thing happened.

[Kartheeban]

Really bad to hear that. I checked with my friend's phone (s23 ultra) no issues with the user experience

[RaedRs]

My device was previously a Note 9 and I enjoyed the Secure Folder. I switched to an iPhone and now I'm back with an S23 Plus and I'm shocked by what I'm experiencing.

[RaedRs]

The device is very beautiful, elegant, fast, and wonderful; it rivals the iPhone and updates itself automatically, with everything up-to-date. My problem is with Samsung's apps and services.

[mZoOnY]

Everything is updated ?

Any Google play system updates available ?

[RaedRs]

Everything is up to date with the latest system update: Google Services, Google Play, KineX Firmware, everything... The device works perfectly, and all updates are working. The strange thing is, I received updates for Samsung Wallet and Samsung Pass, but they don't work with the Secure Folder, haha. It's so odd.

[Samsung_specialist]

Thank you for your inquiry regarding Secure Folder, Samsung Wallet, and Samsung Pass not working on your Galaxy S23+.

The message indicating unauthorized software is installed may appear if the device security environment is restricted or if the device software does not match the supported regional configuration. kindly follow the steps below:

• Ensure the device software and google play system update are installed to the latest available versions
• Restart the device and try creating secure folder again
• Remove any third party security or device management applications if installed
  back up your data and perform factory data reset if the issue persists

If the services still do not function after completing the steps above, the device requires physical inspection to verify the security status. kindly visit the nearest authorized service center for further diagnosis and assistance:
https://www.samsung.com/ae/support/service-center/

For additional support options and service information, please visit:
https://www.samsung.com/ae/support/contact/ 

[RaedRs]

I did what you said and more. Read the messages carefully and don't reply without knowing. I said before that I bought the phone, took it out of the box, and entered my email address for startup. After startup, I went to the secure folder, but it wasn't working, and then to SAM services. So please read carefully and educate yourself before commenting.