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Original topic:

Quiet Mode

(Topic created on: 07-18-2021 12:15 PM)
Abdu080
Active Level 1
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Secure Folder
The secure folder stopped working for me saying that it is in a Quiet Mode, how can I reach to that, I tried to contact with Samsung support team they said that:
     "Kindly note that work mode tile was              getting added for secure folder too,                quiet mode should not be called for                secure folder. Add recovery code to get        secure folder out of quiet mode."
I've never seen any setting about Quiet Mode, how can turn it off for the secure folder. 
18 Comments
MohammedSijah
Expert Level 1
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Secure Folder
Can you please share with us your screen shots?
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Abdu080
Active Level 1
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Secure Folder
When I turn it on it just crashes and go to home screen Screenshot_20210719-153430_Android System_38406.png
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Abdu080
Active Level 1
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Secure Folder
And that's there reply Screenshot_20210719-153732_Samsung Members_38407.png
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MohammedSijah
Expert Level 1
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Secure Folder
Please try it in safe mode.
(Press and hold the power off button. ( 🔴 Red button on the screen).To exit the safe mode, just restart the device).
If that doesn't work, reset your settings (Settings > General management > Reset > Reset all settings). Please note that, this will reset all your settings to factory default, but no data will be lost.
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Abdu080
Active Level 1
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Secure Folder
Safe mode and reset settings didn't work too
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MohammedSijah
Expert Level 1
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Secure Folder
Are you using work profile in your device.?
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Abdu080
Active Level 1
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Secure Folder
I haven't set something like that, but if that so, how to disable it?
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Samsung_specialist
Community Manager
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Secure Folder

Hi, 

Please bring the device to a Samsung Service Center to get the device checked out by a technician

Find the nearest service center to you on Samsung.com 

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Abdu080
Active Level 1
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Secure Folder
There is no Samsung Service Center in my region
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