Original topic:

Not Opening

(Topic created on: 02-05-2023 09:41 PM)
384 Views
Varghese_Biju_
Active Level 7
Options
Secure Folder
Dear Secure Folder Users
Pleaase Note
If Your Secure Folder Is Not Opening Or Showing Incorrect Password 
Please Report It In The Samsung Members Community Section. 
11 Comments
Infinity53
Expert Level 4
Secure Folder
Mine is opening
0 Likes
Infinity53
Expert Level 4
Secure Folder
Is your opening?
0 Likes
Zain2000
Active Level 10
Secure Folder
Hello Varghese,

If you have forgotten your password, after a failed attempt. You have a option to 'Forget Password.' > this will cause you to login to your Samsung account. Once done, you'll be able to reset the password.

Mark this as a solution if helpful.
Secure Folder
See
I Have Repeatedly Typed The Correct Password
But Still Showing
Incorrect Password
0 Likes
Zain2000
Active Level 10
Secure Folder
Yes, but, you can reset the password.
0 Likes
Samsung_specialist
Community Manager
Options
Secure Folder

Hello,

 

Kindly check how to reset the Secure Folder password:

If you have forgotten your Secure Folder password, you can reset it by confirming the Samsung Account you used to set it up.

1 Open Secure Folder on your device.

2 Enter your Password, if it's wrong, it will give you an option "Forgot PIN".

3 On the next screen, login with your Samsung Account.

4 In the pop-up box, tap RESET.

5 Select your preferred Password PIN or Pattern.

6 Enter your new password.

Here is the link for more information:

https://www.samsung.com/ae/support/mobile-devices/how-to-reset-the-secure-folder-password/

Zain2000
Active Level 10
Secure Folder
Thank you SS for clarifying. @Varghese_Biju_ kindly follow SS thread.
0 Likes
khankhang
Beginner Level 2
Secure Folder
Sir when i press its not open ...please help me...there written some about software like that
0 Likes
khankhang
Beginner Level 2
Secure Folder
Sir my secure folder before password not open when i touch its not work ...
0 Likes