Okwutency
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10-25-2018 08:26 AM (Last edited 03-15-2019 02:31 PM ) in
Secure Folder
Hello all, I just upgraded my Samsung J7 Prime yesterday and the Oreo came with Secure Folder. I have been trying to activate it, it keeps saying Couldn't Create Secure Folder. I've tried emailing secfolder@samsung.com but the email bounced back. Please anyone with an idea on how to get it working?
4 Comments
admin_1
Active Level 7
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10-28-2018 11:35 AM in
Secure Folder
Hi! Please try to replicate the issue and share to us the logs thru Error Report. Thank you.
Okwutency
Beginner Level 3
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11-05-2018 03:28 PM in
Secure Folder
I have done that and waiting for update on the resolution... Thanks for your response
Anonymous
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11-09-2018 06:01 PM in
Secure Folder
same to mine
susi11
Active Level 5
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03-19-2020 01:44 AM in
Secure Folder
maybe it helps if you include secure folder in app lock/security app