Secure folder on J7 pro 2017

[museveni]

My secure folder won't open. When I try it tells me "Failed to create Knox mode. Try again."

How can I rectify it?

[Samsung_specialist]

Hey there,

Can you please contact our call center on 800 7267864 to help you with your concern.

Thank you

[jijojoseph1]

go to safe mode then try