Original topic:

why have removed the dedicated finger print option on secure folder for note 20

(Topic created on: 08-29-2020 09:02 AM)
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nblnoteuser
Active Level 3
Options
Secure Folder
The option for dedicated fingerprint on secure folder for note 20 ultra has been removed.its available on my note 10 plus.why samsung?

9 Comments
nblnoteuser
Active Level 3
Secure Folder
Secure Folder
Hi, are you asking about unlocking secure folder with the fingerprint? you already have the toggle on so it should work, mine is working and I can unlock it directly with my fingerprint.
nblnoteuser
Active Level 3
Secure Folder
what about the dedicated finger print option. I'm talking about opening your secure folder with a unique finger.not with every finger.thats what dedicated finger print means
nblnoteuser
Active Level 3
Secure Folder
nblnoteuser
Active Level 3
Secure Folder
this is the one I'm talking about
Secure Folder
I understand your concern, I also have it on my note 9 but it's missing on my note 20 ultra, let's hope that they'll bring it back in the next update.
nblnoteuser
Active Level 3
Secure Folder
see the message from samsung " Thank you for contacting us at Samsung Gulf CEO Channel.

We are always working on improving our customer experience and providing assistance wherever we could and we apologize for the inconvenience. However, please note that the dedicated fingerprint option in the secure folder has been removed for the purpose of development, security, and adding new features. "
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nblnoteuser
Active Level 3
Secure Folder
when checked with samsung,they said they removed it on note 20.
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ismail2020
Beginner Level 2
Secure Folder
it isn't available on note 10 as well
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