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Original topic:

Failing to receive verification code to create Samsung account

(Topic created on: 11-23-2023 07:08 PM)
276 Views
Rue96
Active Level 1
Options
Samsung Health
Good day,

Kindly enquiring on what coukd be the reason why I am not my receiving verification code to create my account for Samsung.
8 Comments
Tendai777
Expert Level 1
Samsung Health

Try changing verification method, or wait for an hour or so then try again.
0 Likes
Rue96
Active Level 1
Samsung Health
Thank you,but I have been trying since yesterday and still the same outcome
0 Likes
Rue96
Active Level 1
Samsung Health
It should come via text
0 Likes
Rue96
Active Level 1
Samsung Health
With email it's easier,the challenge comes when it goes on to the 2 step verification code so I am unable to go any further since the 3rd of November..
0 Likes
Rue96
Active Level 1
Samsung Health
Thank you so much.....well appreciated
Bensavy
Active Level 4
Samsung Health
Hi Rue did you win with your verification.....seems like you have another device logged in with your credentials so samsung will send verification code to that device not by text.
0 Likes
Rue96
Active Level 1
Samsung Health
Hi Ben yeah eventually I won,but it was a struggle
Bensavy
Active Level 4
Samsung Health
Niceone
0 Likes