Original topic:

Face Recognition

(Topic created on: 11-10-2025 06:00 AM)
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Elezbeth
Active Level 1
Options
Samsung Health
I went to Cell C, where i have a contract with, to help me into changing my router's wifi key using their computer. The helper asked me to open Face Recognition - i suspect - by pin number - which i did. Since then, if i try to register my face, using Face Recognition prompts - Face Recognition page flicker momentarily, then disappear, returning to "enter pin ". I repeated the action several times with same result. If the helper used her face for face recognition - how can i reverse this? What steps must i take?
2 Comments
Tumelo159
Active Level 9
Samsung Health
If you know your password, then it is easy to remove the face recognition lock. It goes the same way as the fingerprint lock. As long as you know your digit pin / password or pattern then all is good.
There are many ways to remove it but let's start with the popular one:

Setttings > Lockscreen & AOD > screenlock and biometrics.
After this enter your pin.

Go to Face recognition and "remove it"
When it comes to removing fingerprint, you also do the same thing. As along as you know your digit pin / password or pattern.
Elezbeth
Active Level 1
Samsung Health
I have entered my pin several times, but the Face Recognition page flicker momentarily, then disappear. I even used a deferent phone to video record the flicker, and pinpoint page - saw the full page, and "Continue " below, but can't continue, as the page flicker and gone.
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