Samsung Dex: Option to use Smartphone as Touchpad is not showing

[Kosie01]

Good Evening Fellow Sammy's.

I have a problem where when I connect to Samsung Dex, the option to use my Smartphone as a Touchpad isn't appearing or seems to have been removed...

I find this feature very useful and would appreciate if anyone could assist me with the problem.

The notification to use Smartphone as Touchpad also doesn't appear in the Notification Panel.

[Zuny]

Hello,

Have you made any major recent update?

[Kosie01]

Not that I know of I'm on One UI 6.1 and the latest version of Dex on PC

[Zuny]

Try soft reset and let me know.

To soft reset a Samsung Galaxy S23U, you can press and hold the Power and Volume down buttons simultaneously for more than 7 seconds. You'll feel the phone vibrate when it resets.

[Kosie01]

@Zuny unfortunately that didn't work.

[Zuny]

Plug a bluetooth mouse > Launch Dex > Settings > Mouse and Trackpad > Enable show touchpad when DeX runs

[Kosie01]

@Zuny I'll give it a try and let you know that's for the assistance 🙏

[Kosie01]

Still no option to enable "show Touchpad when Dexs runs... I'm using the latest version and have a laptop btw

[Kosie01]

I did plug in a Bluetooth mouse as well.

[Zuny]

See attached image