Problem with wive's phone

[wayndell]

My wife can't get calls out nor In she must be around wifi to get an make calls can someone assist me in that.

[Swikhedzakhedzani]

Turn off wifi calling. Settings->connections turn off wifi calling

[wayndell]

Did that an it does the same

[Swikhedzakhedzani]

Go to Settings > General Management > Reset > Reset Network Settings.

[Tboss5]

Go to notification panel then switch off wifi-calling

[wayndell]

Hi I did that an it does not work

[Munatsi399]

But she was able to make & receive calls before and it broke? Or?

[wayndell]

She did make calls before

[wayndell]

Only when she nearby wifi she can call a. Receive calls