Is it just me or does it feel like being scammed on this R3000 voucher or it is actually unattainable? I have been struggling since 19 December 2021 to get this voucher and there is just ABSOLUTELY NO progress and keep on getting the same messages of its incorrect send your documents (invoice + *#06# screenshot) now have up to 21Jan, get a deadline but NO answer on phones, NO reference number, NO response on email. Then get told today from samsung that the email account can be locked meaning NO emails. So back to square one of NO assistance on this matter.
Yes I also think it's a scam . No answer, no reply....... it's pathetic service from Samsung. Very dissatisfied , I will definitely warn other people against Samsung sell scams
Hi, MicheleN apologies for the inconvenience caused, please share the claim reference number including the proof of purchase and include a picture of the IMEI number so as to escalate for you.
I been having the same issues called 9 different numbers emailed 5 different emails spent time calling only to be pushed from pillar to post and this not the first time i had an issue with regards to a voucher as a loyal customer this service **bleep**.
Hi, Members_Hdzy5Bg apologies for the inconvenience caused, please share the claim reference number, the proof of purchase and a picture of the IMEI number so as to escalate for you.
