Original topic:

Samsung Members Customer Service Feature

(Topic created on: 02-24-2019 03:23 AM)
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admin_1
Active Level 7
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We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
GeLo0507
Beginner Level 2
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good evening. just want to ask im having some serious problem with my s8plus. middle part of the screen is not responding. ill share the sample screenshot from screentest. is this repairable and will the warranty be balid for this kind of problem? 295aa902-5a8d-4cd2-a904-8715980d26d6.jpg
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aramis
Active Level 10
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that is touch screen issue. u need to go for service
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DDN1
Active Level 1
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C'est bien, mais je suis nouveau ici...
princerahman
Active Level 2
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still not coming the update Android one ui pie for note 8
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durgaprasadgodi
Beginner Level 2
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my Samsung note 8 mobile pie update installed not a good working iris scanner Fase unblock anytime unlock not a good working please help me
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suku7777
Beginner Level 2
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hi am using Samsung 9+ .dont no what happen to my phone..all my calls are disconnected after 3 min...plz somebody help me
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aryan1080
Beginner Level 2
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my Mobile's phone app does not show recent calls
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aryan1080
Beginner Level 2
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hi I have a problem
my phone does not show recent calls .
please give me some tips that can help me
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emran76
Beginner Level 2
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I want to know why after I update my Samsung Galaxy Note 8 software to android pie,its like my battery just draining so fast like wah
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vishwajeet1
Beginner Level 2
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why to many galaxy A8 have camera problem. there are to many dots on taken pictures
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