Original topic:

Samsung Members Customer Service Feature

(Topic created on: 02-20-2019 10:20 AM)
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admin_1
Active Level 7
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We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
aramis
Active Level 10
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as long as you have the proof of purchase, samsung usually base the wrty there
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asmn
Beginner Level 2
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how to update one ui in my s8
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BGentry
Beginner Level 2
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ever since I updated my software I've been experiencing lots of problems with apps and extremely slow phone speeds. my girlfriend has a $200 straight talk phone that is suddenly faster than my S9+
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eayoub
Beginner Level 2
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hi all,

after update my s7 edge battery draining very fast
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horsecup2019
Beginner Level 5
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my S8 screen was broken without effecting thr touch board I want to know if can still fix under guarantee?
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HashiM52
Active Level 1
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the a7 2017 support android pie update
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sasabati
Beginner Level 2
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i can wait for Pie... so we will se... when for note 8
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dipuarumanoor
Beginner Level 5
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does trands wirless earbuds support for Samsung galaxy note 8
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rocha2020
Beginner Level 5
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ola adorei. mas nao entendi a parte cardiaca
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NADEEM1994
Active Level 1
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I am facing problem with my note 9 when i click photo in night with flash light so photo come dull means not clear details plz tell me how can use best in night with flash light or may be my mobile setting is not properly plz advise me and I am attaching some photo in night.
Thanks.04cdb430-ae27-49e1-88f7-6cd7a54bcbed.jpg
954ba76b-826b-4e35-8836-44118089f560.jpg
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