Original topic:

Samsung Members Customer Service Feature

(Topic created on: 02-16-2019 09:59 AM)
276 Views
admin_1
Active Level 7
Options
Promotions
We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
janardhana1
Beginner Level 2
Promotions
Hi sir I am buying New Samsung galaxy j8 in Kuwait but not support chat over video pls let me know
0 Likes
ansrab
Beginner Level 2
Promotions
sir i have note8 mobile ..now i want android version 9.0 pie
0 Likes
aramis
Active Level 10
Promotions
check the update
0 Likes
alimoh
Beginner Level 2
Promotions
hi
0 Likes
crel44
Active Level 1
Promotions
Thanks
0 Likes
Ashrafm
Beginner Level 2
Promotions
why i cannot receive WhatsApp calls on my S3 gear frontier? Any suggestions???
0 Likes
mhs1
Beginner Level 2
Promotions
hi
0 Likes
kayla
Beginner Level 2
Promotions
cant send email now my hotmail was updated on my phone?
0 Likes
iuh9664
Beginner Level 2
Promotions
i hve misplaced warrenty card / box of my note 9
how can i check remaining warrenty?
any link ?
0 Likes
iuh9664
Beginner Level 2
Promotions
i hve misplaced box / warrenty card of my note 9
is there anyway to check remaining warrenty?
any link etc
0 Likes