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Original topic:

Samsung Members Customer Service Feature

(Topic created on: 02-09-2019 08:01 PM)
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admin_1
Active Level 7
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We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
ubnblued
Beginner Level 2
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NO SUPPORT AT ALL?? WHO IS LOOKING AFTER CUSTOMER COMPLAINTS???
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ubnblued
Beginner Level 2
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DO NOT UPDATE TO ANDROID PIE!!!! IT IS UGLY AND LOOKS HORRIBLE!!!!
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princerahman
Active Level 2
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I want to update the note 8 Android 9 one UI please give me update
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princerahman
Active Level 2
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hello
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princerahman
Active Level 2
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I want to update the note 8 Android 9 one UI please give me update
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bleachedlime
Active Level 6
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I love the new software update for S9 it's Fab!👌and all the features with new look has made me a Samsung addict.
Thank you so much!! I would continue many more years with this brand rather then going for anything odd.
EnayatAnsari
Beginner Level 2
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my s9 mobile in big problem of voice clearty when i buy this mobile from that time now 2 month only but problem not solve i allready give my mobile in services center
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EnayatAnsari
Beginner Level 2
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my s9 mobile in big problem of voice clearty when i use imo voice not clear my wifi signal also strong my new mobile only 2 month from starting this problem
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princerahman
Active Level 2
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In Bahrain note8 update available or no?
Because I want to update Android 9 pie one UI!
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princerahman
Active Level 2
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admin to me!
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