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Original topic:

Samsung Members Customer Service Feature

(Topic created on: 01-22-2019 08:01 PM)
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admin_1
Active Level 7
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We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
AlexSoft59
Beginner Level 2
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А где Россия?
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eugen
Beginner Level 2
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RWUK
Beginner Level 2
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Hi. can you tell me who to stop advertising from piping up?
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bond911
Active Level 1
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how can I change s9 plus theme category language
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Aryanakhmadzai
Beginner Level 2
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when will be one ui update available for Sm-950F Note 8 exynos ??
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Nomi123
Beginner Level 2
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Hi Admin. I bought S9 plus device but i can not redeem any voucher as am going to redeem it it asks for code. i tried Axiom from where i bought the mobile and even samsung customer help no body help me out to get that vouchers. Please suggust
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lucy
Beginner Level 2
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hi i have Samsung s7edge before it has a call recorder and I didn't activate it at that time 🤦‍♀️ now its gone 😢 I want the call recorder need help plz
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lucy
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lucy
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Mikky1
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the new pie os update has really affected Bixby on my s9 please kindly fix this problem
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