Entertainer Code not visible

[Baigua]

Few days ago I could see entertainer offer in benefits, not it's there

Anyone faced similar issue??

[SMA001]

yes

[Baigua]

Any response from Samsung??

[Baigua]

Got the code now after lodging a complaint

[FouziaBegum]

Where did you complain? I am facing the same issue.

[Baigua]

Complained on samsung email and raised error reports through samsung phone

[FouziaBegum]

Can you tell me the samsung customer care email ID?

[Baigua]

Go to error reports in samsung

[Samsung_specialist]

Kindly provide the IMEI number of the device for further check.

[Baigua · Accepted solution]

Issue has been resolved now