zoeshungube
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09-30-2021 12:03 PM in
Others
I have this problem on my Samsung A31 evrytime I try to update the system software my cell c card crushes and never works it has happened multiple times what could be the cause of this.....
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Tsogo_sam05
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09-30-2021 08:21 PM in
OthersHi, zoeshungube apologies for the inconvenience caused, please contact your network provider's customer care to inquire about your subscription.
You may also try inserting a different sim card into your phone. If a different sim card works, it may mean that your sim card is faulty, and you may need to perform a sim swap with your network provider.
If a different sim card does not work also, your device may need to booked in for assessment. Please go to the below link to locate the closest Authorized Service Center to you.