I cannot tell you but I can guess a few possible troubleshooting
* Netflix does not usually work on phones of clients or individuals. I suggest taking you phone to a professional repairer who can work on you phone after they opened your jobcard. 😄 as far as I can gather Netflix is not in the cellphone repair sector. * Netflix monthly subscription was not paid in time, was never paid, was paid by the Guptas, was paid the incorrect amount, was paid in the wrong denomination, was paid with **bleep** money.... * Payment incorrectly allocated * Payment reversed due to NetBalance * Nerflix as per subject line has not yet been launched or invented, started. * Netflix incorrectly spelled as Nerflix thus not opening thus not working * Insufficient data * no wifi These are the most common troubleshooting
