Original topic:

Distorted sound with viseo

(Topic created on: 09-08-2025 07:46 AM)
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CvdW
Beginner Level 4
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Others
Hello.

When recording video, video sound distorted....
What can I do to fix?

Done diagnostic check - no errors
Checked whether clean (speaker)

Model : A05s
4 Comments
BrightonTakaz
Active Level 10
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To fix distorted video recordings on your Samsung A05s, try disabling the Bixby "Voice wake up" function in your device's settings, as this is a known software bug that causes sound distortion in video. If this doesn't work, update your device's software, check for any physical obstructions on the microphone, and if the issue persists, consider performing a factory data reset as a last resort after backing up your data.
cunchained
Beginner Level 2
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It doesn't have bixby
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BrightonTakaz
Active Level 10
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Software Fixes

1. Disable Bixby Voice Wake Up:

This is a common software bug that causes distortion, especially in louder environments. You can find this setting in the system or Bixby settings and disabling it should resolve the sound issue. 

2. Update Software:

Outdated software can cause various bugs. Go to Settings > Software update > Download and install to ensure your device has the latest updates. 

3. Close Background Apps:

Sometimes, background apps can interfere with the camera's functionality. Close all unnecessary apps running in the background and try recording again. 

4. Factory Data Reset:

As a last software-related step, back up your data and perform a factory reset by going to Settings > General management > Reset > Factory data reset > Delete all. This will restore your device to its original settings. 

Hardware Checks 

1. Check for Blockages:

Inspect the microphone on your device for any dirt or debris that could be obstructing it. Use a soft brush to gently clean it.

2. Test with Headphones:

Plug in headphones and try recording a video. If the audio is clear with headphones, the issue may be with the phone's built-in speaker or microphone hardware.

Further Considerations 

Monitor Microphone Quality:

Some users have reported that the Samsung A05s has a generally poor-quality microphone, which can result in distorted audio, especially during video recording. If the above steps don't resolve the issue, this could be the underlying problem.

Use a Third-Party Camera App:

As a temporary workaround, try using a different camera app, such as Open Camera. If the video quality is better with a third-party app, it suggests a software issue within the default camera app.

Mduvanetha
Active Level 3
Others
Go to settings down there you will see phone maintenance