Can Samsung help?

[ColetteCK]

My Samsung have been hacked into. They now locked me out of my whole life. Samsung is just shrugging their shoulders. I'm literally locked out of everything. What can I do. Help me please?

There must be a way to prove it is actually my account. 

[Babiyo]

How did that happen 😳

[Anonymous]

There must be a way out. Like an associated phone number or an alternative recovery email attached to your Samsung account. Use forgot password.

[RickBro]

Yes, please do explain to us how did this happen?

[Tsogo_sam05]

Hi, ColetteCK kindly note that your device may need to be booked in for a factory wipe. Please go to the below link to locate the closest Authorized Service Centre to you.

https://www.samsung.com/za/support/service-centre/