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Original topic:

Can Samsung help?

(Topic created on: 03-12-2022 08:00 AM)
ColetteCK
Beginner Level 2
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My Samsung have been hacked into. They now locked me out of my whole life. Samsung is just shrugging their shoulders. I'm literally locked out of everything. What can I do. Help me please?
There must be a way to prove it is actually my account. 
4 Comments
Babiyo
Active Level 7
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How did that happen 😳
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Anonymous
Not applicable
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There must be a way out. Like an associated phone number or an alternative recovery email attached to your Samsung account. Use forgot password.
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RickBro
Active Level 7
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Yes, please do explain to us how did this happen?
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Tsogo_sam05
Moderator
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Hi, ColetteCK kindly note that your device may need to be booked in for a factory wipe. Please go to the below link to locate the closest Authorized Service Centre to you.

https://www.samsung.com/za/support/service-centre/

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