05-06-2022 07:54 AM in
05-06-2022 05:27 PM in
Goodday Lefuu, Thank you for reaching out to us and we apologize for the inconvenience.
Kindly clear your cache.
Follow the steps below to do this:
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Tap on the 3 dots on the upper right.
5. Select Show system Apps.
6. Select Camera.
7. Select Storage.
8. Select Clear Cache.
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however, keep holding the buttons for a few more seconds.
05-06-2022 05:38 PM in
