This is a guide to help solve some small issues with most of samsung smartphones . Problems like bluetooth connectivity , battery issues , wifi etc (software related ).Before we continue make sure your phone os charged to 50% or more . Don't forget to backup your data . This will erase all data.
Head over to settings > about > click on reset and select factory data reset. Sit back and let it do its thing and wait until it finishes the boot process
Samsung troubleshoot
