Hi, abba5 we really apologize for the inconvenience caused, kindly check that you have the latest software version on your device.
1. From the home screen, swipe either up or down to access apps.
2. Tap Settings.
3. Tap Software update.
4. Tap Download updates manually.
*Please note that mobile data charges may apply.
Heres a solution - create a feature where we are allowed to restore previous software versions or take the phone back to a certain date like a pc
Hi, abba5 apologies for the misunderstanding, however, please note that in most cases if there is a bug on the software update downloaded previously, there would be a software bug fix update, hence the request to check if your device batch has been pushed.