Original topic:

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(Topic created on: 05-17-2024 02:39 AM)
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افقلاقى
Active Level 2
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Galaxy S
What is the reason for the S22 Ultra phone not receiving update 14?
9 Comments
Galaxy S
what1715899194905.jpg
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romrok
Active Level 3
Galaxy S
Specify your country
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Galaxy S
Yemen
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Zammi
Active Level 9
Galaxy S
I believe you have bought a phone imported from USA. It will not receive updates.
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Galaxy S
yes
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Galaxy S
Is there a solution to the problem?
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Zammi
Active Level 9
Galaxy S
Yes need to visit a Samsung service center or phone repair shop. Ask them to change country specific code and firmware to either USA retail or the country you are in.
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Galaxy S
Thank you
Samsung_specialist
Community Manager
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Galaxy S

Try to Software update via Smart Switch

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer.

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.

You’re going to need a copy of Smart Switch installed on your computer and your mobile device. Using Smart Switch’s computer version, update your device with the latest software.

For more details about how to update software using Smart Switch visit our website :
https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/ 

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