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Original topic:

sd card files missing

(Topic created on: 10-07-2020 02:55 PM)
Louise812
Beginner Level 2
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Galaxy S
Hi, i just wanted to ask if you ever have experienced the photos on your gallery that was saved on your sd card cant be found? Im having problems of finding it in this sd card.  while the extra one that i have, is not showing anything on it. And i received a notification that says read/error on sd card. Can you helo me how to retrieve it? Thank you and Stay safe always. 
5 Comments
Louise812
Beginner Level 2
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Galaxy S
Please help me.. I needed to retrieve the photos on documents on the sd card
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idyllic5
Active Level 6
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Galaxy S
If the pictures are not of good quality in the phone, save them in it, enter the Sd settings, encode them, then reconfigure them and the phone's operating settings and transfer them again. I hope I will help you
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Louise812
Beginner Level 2
Options
Galaxy S
The problem is when i mount the sd card on my phone, it says error or cant read.
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idyllic5
Active Level 6
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Galaxy S
I don't know what is the problem but watch in YouTube maybe help.
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Samsung_specialist
Community Manager
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Galaxy S

Hi there, 

It's possibel your SD card may have an issue. Check that, and see if that helps resolve the issue. 

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