Original topic:

s20+ overheating after upgrading to Android 11

(Topic created on: 12-07-2020 05:25 PM)
Onkar06
Active Level 2
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Galaxy S
Anyone knows or faced similar issue after updating phone to android 11? Suddenly after update my phone is getting overheated.
4 Comments
Samsung_specialist
Community Manager
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Galaxy S

Hi there, 

Please bring the device to a certified Samsung Service Center to have the device checked out. 

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Onkar06
Active Level 2
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Galaxy S
I tried to turn off 5g network and it cooled down. Now checking again by turning 5g on and will update you.
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Onkar06
Active Level 2
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Galaxy S
yes it is issue with 5g network.
whenever I turn on 5g it starts overhearing. Kindly let me know the samsung service center address. I will visit.
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Onkar06
Active Level 2
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Galaxy S
Thank you, it is resolved automatically after my network range went and came back when I was in lift.
now phone is totally normal like previous one.
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